Privacy Statement for Canberra Water Leak Locating & Detection Service.
What information do we collect?
We gather information from you when you call us, speak with us in person, request a quote, fill out a contact form on our website, or email us.
We may collect:
- Email addresses;
- Phone numbers;
- Residential addresses and postal addresses; or
- Product enquiries.
- Your comments about solar hot water systems.
- Your comments about our services.
What do we use your information for?
- To provide you with a more personalised service, allowing us to focus on your individual concerns and needs.
- To improve your experience when visiting our website;
- To improve the way we deliver services to our customers.
- To help us better communicate with our customers;
- To send periodic emails to those wanting to be on our email lists;
- To assist in the quoting process;
- To assist you when making online bookings, and
- For invoicing purposes.
How do we protect your information?
We use a variety of security measures to maintain your privacy, including:
- Security programs for protection against computer viruses and phishing;
- Not disclosing or sharing your information with other websites;
- We don’t share your information with other persons or entities unless you give us your consent to do so.
Do we use Cookies?
- At this stage, we do not use cookies.
- Do we share your information?
- As a general rule, we do not share the personal information of visitors to our website or of those who contact us in any way with any other person or entity.
- On occasions, we will pass your information on to third parties. This situation will only occur at your request or when it relates to a specific service or product request you made.
- We do not sell the personal information of our website visitors, our customers, or others who contact us to any other person or entity.
